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CRM Cloud Application

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CRM Cloud Application

We provide you Cloud Customer Relationship Management (CRM), software that helps your businesses foster strong customer relationships and improve sales and retention by having quality conversations with prospects and customers.

Benefits of CRM software

Enhanced customers experience

From lead to customer, their entire journey is captured in the CRM. This puts you in a better position to recognize people and personalize their engagement with targeted campaigns and messaging.

Accelerate conversions

The CRM software becomes a single source of truth for every member of your team. No information gaps, no back-and-forth—the customer hears a consistent voice from your business.

Lesser data entry

CRM lets you automate mundane tasks like creating contacts from signup forms and sending welcome emails to new prospects. Spreadsheets demand data entry: CRMs minimize it. 

Measure marketing impact

The CRM analyses the effectiveness of your marketing campaigns and provides high-level and detailed reports that let you take smart decisions. It also tracks and attributes revenue to the right source.

Higher revenue

Since you have a well-rounded view of your customers at all times, you can cross-sell and up-sell at the right moments, with higher success rates. This also reduces the chances of attrition.


 
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Leads

The lead module keeps data of all the customers organized.

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Marketing

It displays the names of the marketing campaigns with the present status.

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Workflows

The workflow module helps you to automate your sales process, when a new lead flows into the system

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Apps Marketplace

This enables you to transfer data to CRM, allowing you to collect all leads in one platform.

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Reports

These reports include administrative reports, field sales reports, customer analytics, and many more.

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Content Repository

Through content repository, all your creatives and images can be accessed by your team members.

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Frequently asked questions

1900 Resourses & 870 Satisfied Users Over The Globe!

Actual returns vary from one company to the next, but common benefits we have seen our customers achieve are:

·         Higher customer retention

·         Improved sales productivity

·         Improved efficiency between different departments

·         Shorter sales cycles

·         Increased profitability

·         Lower marketing costs

·         Reduction in “lost” sales leads

·         Increased customer service response times

The answer in short is yes, most CRM systems include the option to cater for remote users. However, there are four main ways to do this:

·         Remote web access – this enables your remote worker to go onto the internet and login to your live CRM system from home.

·      Remote Installation – this enables remote workers to have a copy of the software on their laptop, so they can update your CRM database regardless of whether they have internet access. When they do have access to the internet and your server, they can then synchronise their data.

·         Mobile CRM – this enables remote workers to access and update your CRM system, via a PDA or mobile phone.

·         VPN – Virtual Private Network – where users connect to the work server, via the internet from home.

Many CRM systems have security profiles that enable businesses to prevent their staff from performing certain tasks. For example, if you were worried that a disgruntled employee might want to delete the company database, deletion rights can be removed. In most CRM systems there is also the option to be able to export data into an excel spreadsheet, again if this was something you wanted to stop, then this part of the system can be turned off for certain users. If this is something you are concerned about, remember to mention it to the company whom you are purchasing your CRM from.

A CRM system helps you recognize customers and prospective customers, understand their preferences, frequently anticipate their needs and respond to their requests quickly and effectively.

·    Ease of use.

·    Easily customizable.

·    Strong relational database – allows all users to utilize the same database at the same time, in real time.

·    Full solution approach – includes all sales, marketing, customer service tools, also management and reporting tools.

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Testimonial

CRM Cloud Application
₹18000
₹25000

Fast project turnaround time, substantial cost savings & quality standards.

  • Leads
  • Marketing
  • Workflows
  • Apps Marketplace
  • Reports
  • Content Repository